![]() To get rid of malware items, you’ll have to exclude Boot Camp and Parallels from scanning and install a Windows-compatible Bitdefender product on the infected systems. It can scan NTFS drives, but it cannot take action regarding any files. How to deal with threats from Boot Camp or Parallels »īitdefender Antivirus for Mac cannot delete malware from Parallels or Boot Camp because it cannot modify files on NTFS drives. After the reboot, all the local snapshots will be deleted. Uncheck the Back Up Automatically option (for Sierra) or turn OFF Time Machine (for older macOS versions).ĥ. Click on the Apple icon in the upper left corner of the screen.Ĥ. Reboot the computer and check if the issue still persists.įor older OSX, these snapshots should be deleted, by following the steps detailed below:ġ.(dot) button once more to disable the option to view hidden files. Hold the Command+Shift buttons and press on the.You should be able to see a new entry in the Exclusions list.From the Volumes window, drag and drop the file presented below over to the Bitdefender Exclusions window:.In the Antivirus tab, go to the Exceptions module and click on Open.Open the main Bitdefender window and click on Protection.This will open the Spotlight search window.This will enable the option to view hidden files.Hold the Command+Shift buttons then press on the.With High Sierra, the macOS saves the Local Snapshots differently than the older OSX, and for this reason you should exclude them from being scanned by Bitdefender: They are automatically enabled when you turn on Time Machine, and disabled when you turn Time Machine off. ![]() These backups are called local snapshots. ![]() Time Machine saves some of its backups to your startup drive, when your backup drive is not connected. Time Machine local snapshots/MobileBackups/ Access Notifications and in the Critical column you will see the full path of the file.Click on the Bitdefender icon in the top menu bar.To find the exact path of the malicious item, check the Notification section in Bitdefender Antivirus for Mac. Select the item you want to delete, then click the Action menu button, represented by the and choose Delete All Backups of .Browse through the backups Time Machine created.Click on Time Machine, then select Show Time Machine in the menu bar. Click on the Time Machine icon in the upper menu bar and select Enter Time Machine. If the Time Machine menu is not shown in the menu bar, click on the Apple icon in the upper left corner and select System Preferences.NOTE: Unlike older macOS versions, Big Sur (version 11.x) does not provide a method to delete Time Machine snapshots. To remove malware items from backups, you can use Time Machine: NOTE: If you use this volume for storage as well, then exclude only the folder with the backups, not the entire volume. If prompted, please insert the administrator password the drive will no longer be scanned. Alternatively you can drag the drive to the exclusions list.ĥ. In the exclusions windows click on “ +” button and navigate and choose your Time Machine backup disk. In the Antivirus tab, go to the Exceptions module and click on Open.Ĥ. How to exclude Time Machine backup disk from scanningģ. NOTE: Right-click on the image and open it in a new tab to view it in full size. In case you restore any infected files from a backup, Bitdefender Antivirus for Mac will detect them.īy default, Bitdefender is set not to scan content in backups, but there are certain situations in which you might need to exclude Time Machine from scanning. The system doesn’t allow the removal of infected backup content directly from Time Machine. It is safe to exclude your backups from scanning.
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